Post-Purchase Ad Process

After purchasing an ad spot, you’ll receive login details for our onboarding portal to provide essential business information and creative materials. Here’s an overview of how the process works:

1. Collecting Essential Information:
   The onboarding process gathers key business details, creative content, and artwork. This information ensures your advertisement accurately represents your brand and includes all elements necessary for fulfillment.

2. Ad Creation:
   Our team carefully crafts your ad using the provided details, specifically tailored for our 9×12 postcard format and optimized to meet high print-quality standards.

3. Final Assembly & Distribution:
   Your completed ad is placed alongside other advertisers on the postcard. The postcard is finalized once fully booked or at the submission deadline, after which it is printed and distributed.

This streamlined process ensures that we collect all the necessary information to create an ad that meets your needs while maintaining a smooth, collaborative experience.

Yes, after securing your ad spot, you’ll gain access to our dedicated onboarding web app—a streamlined portal designed to gather everything we need to create your postcard advertisement efficiently and accurately.

Through the app, you can choose how hands-on you want to be:

Upload Custom Artwork
If you already have a finished design, simply upload it using our artwork uploader. You’ll find sizing guidelines and examples to help ensure your file meets our print specs.

Use Our Templates & Editor
Prefer to customize one of our proven layouts? Our template-based editor lets you select your preferred layout, enter your business info, upload logos or images, pick your brand colors, and specify details like offer text, font sizing, and layout preferences. You’ll see a live preview as you go, allowing you to make informed decisions and reduce unnecessary revisions.

Why We Use an Editor
Our editor with live preview makes it easy to tell us exactly what you want—without long back-and-forth emails. You can adjust text, colors, images, and layout within our master template, which is designed to handle nearly any clean, professional ad layout.

If your design needs go beyond what the editor allows, it likely falls into custom design. We may be able to help for an added fee, but for complex requests, working with a graphic designer might be the better route.

This system is built from experience: the more control and visibility you have upfront, the fewer back-and-forth revisions are needed. Whether you want something simple or highly customized, the onboarding app supports it—while keeping the process intuitive and efficient.

Note: While we provide a high level of customization and creative flexibility, our ad spot pricing does not include fully bespoke graphic design or unlimited revisions. We focus on clean, effective layouts that reflect your brand while preserving the cohesive, community-forward look of our postcard.

Once the campaign is finalized, all participants are notified, and the materials are printed, shipped, and fulfilled as per the timeline.

• Campaign Deadlines: We aim to fill each postcard by the deadline for the current month’s campaign.
• Printing & Mailing: Once the mailing date closes, printing and mailing usually occur within just a few days—typically under one week.

Timely submission is essential. If we don’t receive your completed onboarding form or artwork by the deadline, we may move your ad to the next campaign to avoid delays for others. In such cases, you will be notified, and depending on the situation, a credit may be applied or a refund issued in line with our service terms.

Our system is designed to keep things fair:

• Strict Industry Rule: Only one advertiser per industry is allowed on each postcard. This prevents any one industry from dominating a mailing and keeps competition healthy.
• Manual Review: Our team carefully reviews every card. If we find that an advertiser has misrepresented their business category to bypass the rule, we will remove the ad without a refund. If it’s a genuine mistake, we’ll work with you immediately to secure a spot on another card or process a refund/credit.

While our online platform shows real-time ad spot availability, the details of other advertisers remain confidential to protect their privacy. After each campaign, you’ll receive a postcard mailed to your provided address that includes only the advertiser identities for that mailing. This process keeps sensitive data secure while still fostering a sense of community among participants.